Privacy Policy

Last updated: January 15, 2025

1. Data we collect

At OurMomsMemory we collect information that you provide directly to us through contact forms, course registration, or consultancy requests. This includes:

  • First and last name
  • Email address
  • Phone number
  • Messages and inquiries sent
  • Technical data: IP address, browser type, operating system, pages visited, and session duration (collected through cookies and analytics tools)

2. Purpose of processing

Your data is used exclusively for:

  • Managing and responding to your information or consultancy requests
  • Providing access to contracted courses and training materials
  • Sending technical communications related to our services (no marketing, unless explicit consent)
  • Improving the platform through anonymized usage analysis
  • Complying with applicable legal obligations

3. Legal basis

The processing is based on:

  • Your explicit consent when submitting forms or accepting cookies
  • The execution of a service contract (courses, consultancy)
  • The legitimate interest in improving the security and functionality of the site

4. Cookies and tracking technologies

We use first-party and third-party cookies (Google Analytics) to analyze traffic and browsing behavior. You can manage your preferences from the cookie settings. We do not use advertising or social media cookies.

5. Data retention

We retain your personal data for as long as necessary to fulfill the described purposes, and for a maximum of 3 years after your last interaction, unless the law requires a longer period.

6. Disclosure to third parties

We do not sell or rent your data. We may share information with essential service providers (hosting, course platform, analytics tools) who act as data processors and are subject to confidentiality agreements. We do not transfer data to countries without an adequate level of protection.

7. User rights

In accordance with the GDPR and LOPDGDD, you have the right to:

  • Access your personal data
  • Request rectification or erasure
  • Restrict or object to processing
  • Port your data to another controller
  • Withdraw your consent at any time
  • Lodge a complaint with the Spanish Data Protection Agency (AEPD)

To exercise these rights, send an email to info@ourmomsmemory.com indicating the right you wish to exercise and attaching a copy of your identification document.

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. This includes SSL encryption, firewalls, and restricted access controls to systems.

9. Accuracy of information

This policy faithfully reflects our practices. We do not make misleading statements, use false urgency, impersonate other brands, or guarantee results without evidence. All information about our courses and services is verifiable and offered without unrealistic promises.

10. Contact

For any privacy-related inquiries or to exercise your rights, you can contact us at:

OurMomsMemory
Cucama, Villa Hermosa, La Romana, 41303, Dominican Republic
Phone: +1 854 401 7732
Email: info@ourmomsmemory.com
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